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  • SIT50416
  • 091046K

Diploma of Hospitality Management

At a glance

At a glance

Increase your hospitality skills and learn how to solve complex problems in a team environment. Take the next step in your career and get the skills you need to take on a management role in the hospitality industry.

JOB PROSPECTS
  • Gaming Manager
  • Motel Manager
  • Sous Chef
  • Restaurant Manager
  • Banquet Manager
  • Functions Manager
  • Cafe or Restaurant Manager
  • Bar Manager
  • Chef de Cuisine
  • Chef Patissier
  • Club Manager
  • Executive Housekeeper
  • Front Office Manager
  • Kitchen Manager
  • Unit Manager (Catering Operations)
COURSE OUTCOME

SIT50416 Diploma of Hospitality Management

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Course overview

Course overview

Increase your hospitality skills and learn how to solve complex problems in a team environment. Take the next step in your career and get the skills you need to take on a management role in the hospitality industry.

Rising discretionary incomes, busier lifestyles and reduced leisure time are fuelling strong growth in the restaurant industry. The success of popular cooking shows and a developing foodie culture in Australia has also boosted the industry. These trends are expected to support continued growth in the hospitality industry over the next five years.

This course covers managerial skills including rostering, budgeting, marketing, and people management. You will also learn customer service skills in our training restaurants as well as how to operate a bar and prepare espresso coffee.

This qualification will improve your ability to lead and manage teams in the hospitality industry. You'll graduate with the skills required to work as a restaurant manager, sous chef, motel manager or gaming manager.

Units

The successful achievement of this qualification requires you to complete all core and 15 elective units from the list below.

UNIT CODE UNIT NAME
BSBDIV501
Manage diversity in the workplace
BSBMGT517
Manage operational plan
SITXCCS007
Enhance customer service experiences
SITXCCS008
Develop and manage quality customer service practices
SITXCOM005
Manage conflict
SITXFIN003
Manage finances within a budget
SITXFIN004
Prepare and monitor budgets
SITXGLC001
Research and comply with regulatory requirements
SITXHRM002
Roster staff
SITXHRM003
Lead and manage people
SITXMGT001
Monitor work operations
SITXMGT002
Establish and conduct business relationships
SITXWHS003
Implement and monitor work health and safety practices

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
Gold Coast
SITHFAB002
Provide responsible service of alcohol
SITHIND002
Source and use information on the hospitality industry
SITXWHS001
Participate in safe work practices
SITXHRM001
Coach others in job skills
SITXCOM002
Show social and cultural sensitivity
SITHFAB014
Provide table service of food and beverage
BSBWOR203
Work effectively with others
SITXCCS006
Provide service to customers
SITHFAB003
Operate a bar
SITHFAB004
Prepare and serve non-alcoholic beverages
SITXFIN001
Process financial transactions
SITHFAB016
Provide advice on food
SITXFSA001
Use hygienic practices for food safety
SITHIND004
Work effectively in hospitality service
SITHFAB005
Prepare and serve espresso coffee
Other locations
SITXWHS001
Participate in safe work practices
BSBWOR203
Work effectively with others
SITXCCS006
Provide service to customers
SITXCOM002
Show social and cultural sensitivity
SITXHRM001
Coach others in job skills
SITXWHS002
Identify hazards, assess and control safety risks
SITXMPR004
Coordinate marketing activities
SITXHRM006
Monitor staff performance
SITXHRM005
Manage volunteers
SITXHRM004
Recruit, select and induct staff
SITXFSA002
Participate in safe food handling practices
SITXFSA001
Use hygienic practices for food safety
SITXFIN002
Interpret financial information
SITXFIN001
Process financial transactions
SITTTSL010
Use a computerised reservations or operations system
SITTTSL007
Process reservations
SITHPAT006
Produce desserts
SITHPAT005
Produce petits fours
SITHPAT004
Produce yeast-based bakery products
SITHPAT003
Produce pastries
SITHPAT002
Produce gateaux, torten and cakes
SITHPAT001
Produce cakes
SITHKOP005
Coordinate cooking operations
SITHIND004
Work effectively in hospitality service
SITHIND002
Source and use information on the hospitality industry
SITHIND001
Use hygienic practices for hospitality service
SITHGAM001
Provide responsible gambling services
SITHFAB016
Provide advice on food
SITHFAB014
Provide table service of food and beverage
SITHFAB012
Provide advice on Australian wines
SITHFAB010
Prepare and serve cocktails
SITHFAB007
Serve food and beverage
SITHFAB005
Prepare and serve espresso coffee
SITHFAB004
Prepare and serve non-alcoholic beverages
SITHFAB003
Operate a bar
SITHFAB002
Provide responsible service of alcohol
SITHCCC018
Prepare food to meet special dietary requirements
SITHCCC014
Prepare meat dishes
SITHCCC013
Prepare seafood dishes
SITHCCC012
Prepare poultry dishes
SITHCCC008
Prepare vegetable, fruit, eggs and farinaceous dishes
SITHCCC007
Prepare stocks, sauces and soups
SITHCCC006
Prepare appetisers and salads
SITHCCC005
Prepare dishes using basic methods of cookery
SITHCCC004
Package prepared foodstuffs
SITHCCC003
Prepare and present sandwiches
SITHACS008
Provide accommodation reception services
BSBWRT401
Write complex documents
BSBRES401
Analyse and present research information
BSBITU306
Design and produce business documents
BSBADM502
Manage meetings

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

Applying for a course does not guarantee you a place in that course. Your place is only guaranteed once you enrol into units. Enrolling means that you are committing yourself to study, and to paying the associated fees. The tuition fees and applicable charges are required to be paid at enrolment or by scheduled instalment dates either by yourself, a nominated third party (e.g. your employer), or as identified within a contract for delivery of TAFE Queensland training.

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Money IconVet Student Loan - $5,075 cap

This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic Students
The following Selection criteria requirements apply only to Domestic Students:

You need to meet one of the following academic requirements:

  • Completion of Year 12 Certificate or equivalent; or
  • Mature-aged entry with work experience in a related field

International Students
The following Selection criteria requirements apply only to International Students:

  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 12 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Home Affairs.  For more information visit Department of Home Affairs - Welfare Requirements for Student Visa Applicants under 18.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

You may also be required to purchase Industry Standard uniform items including TAFE Queensland branded items, standard black clothing, and enclosed shoes. These details will also be provided during orientation. The purchase of these uniform items may incur additional costs of approximately $100.00.

Need to know

TAFE Queensland students have the opportunity to travel to locations across the globe as part of their studies in selected courses. Studying abroad gives you with the chance to immerse yourself in different cultures, as well as develop your skills and network with professionals in your chosen industry. This qualification offers a Study Abroad program as part of the course.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland