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NONAC08018

Customer Service for Excellence

Non-accredited Short Course

Learn how to support your customers by providing them with an excellent experience.

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NEXT INTAKE On campus: South Bank Start date: 06 Mar 2023 Duration: 6 hours
STUDY LOCATIONS Greater Brisbane
WAYS TO STUDY On campus
WHAT YOU'LL PAY
Full Fee
$150

Course overview

In this Customer Service for Excellence course, you will:

  • be able to provide current and accurate knowledge to your customers about local area features / products / services; this includes pricing, benefits and alternatives
  • gain the skills to respond to requests and complaints to meet internal and external customer needs
  • learn how to seek feedback from guests.

Course outcome:

Statement of Participation

Ways to study
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
06 Mar 2023
6 hours
Part time
Classroom
  • Full fee: $150
South Bank
12 Jun 2023
6 hours
Part time
Classroom
  • Full fee: $150

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Customer Service for Excellence (NONAC08018)

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Customer Service for Excellence

COURSE CODE: NONAC08018
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

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Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.