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  • SIT50116
  • 092399K

Diploma of Travel and Tourism Management

At a glance

At a glance

Take your career in tourism and travel to the next level with this advanced-level course that will qualify you to work as a tour operation or travel agency manager.

JOB PROSPECTS
  • Tour Operations Manager
  • Travel Agency Manager
  • Marketing Manager
  • Sales Manager
COURSE OUTCOME

SIT50116 Diploma of Travel and Tourism Management

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Course overview

Course overview

Upgrade your career in tourism and travel with this advanced-level qualification. The sector is experiencing growth with up to 25,000 job openings expected in the next five years. This course will give you the high-level communication and technical skills that you need to manage a travel agency or tour operation.

This course will give you the skills you need to manage budgets, lead and manage people, plan emarketing strategies, and sell tourism products and services. Our teachers are industry experienced to train you in leadership, communication, finance and technology.

Successful completion of this course will qualify you to work as a tour operations or travel agency manager. It will also give you the foundation skills necessary to undertake further study in the field.

Units

The successful achievement of this qualification requires you to complete all core and 11 elective units from the list below.

UNIT CODE UNIT NAME
SITXMGT002
Establish and conduct business relationships
SITXWHS003
Implement and monitor work health and safety practices
SITXMGT001
Monitor work operations
SITXHRM003
Lead and manage people
SITXFIN004
Prepare and monitor budgets
SITXFIN003
Manage finances within a budget
SITXFIN002
Interpret financial information
SITXCOM005
Manage conflict
SITXCCS008
Develop and manage quality customer service practices
SITXCCS007
Enhance customer service experiences
SITTIND001
Source and use information on the tourism and travel industry
BSBDIV501
Manage diversity in the workplace

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
Gold Coast
SITTTSL002
Access and interpret product information
SITTTSL003
Provide advice on international destinations
SITTTSL004
Provide advice on Australian destinations
SITTTSL005
Sell tourism products and services
SITTTSL006
Prepare quotations
SITTTSL008
Book supplier products and services
SITTTSL009
Process travel-related documentation
SITTTSL010
Use a computerised reservations or operations system
SITTTSL011
Source airfares for domestic flights
SITTTSL012
Construct normal international airfares
SITTTSL016
Provide specialist advice on cruises
Greater Brisbane
SITXCCS002
Provide visitor information
BSBWRT401
Write complex documents
BSBSUS401
Implement and monitor environmentally sustainable work practices
SIRXMKT002
Use social media to engage customers
SITXMPR004
Coordinate marketing activities
SITTTSL006
Prepare quotations
SITTTSL004
Provide advice on Australian destinations
SITTTSL016
Provide specialist advice on cruises
SITTGDE005
Prepare and present tour commentaries or activities
SITTGDE010
Prepare specialised interpretive content on cultural and heritage environments
SITXHRM001
Coach others in job skills
North and Far North Queensland
SITTTSL002
Access and interpret product information
SITTTSL003
Provide advice on international destinations
SITTTSL004
Provide advice on Australian destinations
SITTTSL005
Sell tourism products and services
SITTTSL009
Process travel-related documentation
SITXCCS002
Provide visitor information
SITXMPR004
Coordinate marketing activities
SITXEBS002
Develop, implement and monitor the use of social media in a business
SITTGDE004A
Lead tour groups
SITTGDE005
Prepare and present tour commentaries or activities
SITTGDE010
Prepare specialised interpretive content on cultural and heritage environments

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

This is the total cost of the course you need to pay when you enrol if you are not eligible for a subsidy or concession.

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Money IconVet Student Loan - $5,075 cap

This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic Students
You need to meet one of the following academic requirements:

  • Completion of Year 12 Certificate or equivalent; or
  • Mature-aged entry with work experience in a related field

 

International Students
The following Selection criteria requirements apply only to International Students:

  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 12 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Home Affairs.  For more information visit Department of Home Affairs - Welfare Requirements for Student Visa Applicants under 18.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

You may also be required to purchase uniform items (including TAFE Queensland branded items, standard black clothing, and enclosed shoes). These details will also be provided during orientation.

Need to know

TAFE Queensland students have the opportunity to travel to locations across the globe as part of their studies in selected courses. Studying abroad gives you with the chance to immerse yourself in different cultures, as well as develop your skills and network with professionals in your chosen industry. This qualification offers a Study Abroad program as part of the course.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland